Frequently Asked Questions

How do I order from Drill Bits World?
You can call (407) 385-3511 to place your order, or use our convenient secure online shopping cart.

What if I don't see what I'm looking for on your website?
We can locate mostly anything our customers are looking for. Just give us a call at (407) 385-3511 and a customer service representative will be happy to assist you.

Do you accept cash or money orders?
No, I am sorry, we do not accept cash or money orders. However, for your convenience, we do accept Visa, MasterCard, American Express, and PayPal.

Can I use my own shipping courier?
Yes. You will need to call (407) 385-3511 to place your order over the phone and provide your courier account information.

Do you ship internationally?
No. Currently we don't offer international shipping.

Are custom orders refundable?
Unfortunately, custom orders are non-refundable.
Powered by Fortune3